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Patient communication - providing findings online
Waiting for a laboratory result can sometimes be nerve-wracking for patients. It is often necessary to call the practice to find out the test results. If the telephone lines in the practice are also permanently busy, a lot of patience is required.
With the QuickPAT document portal, you can offer your patients the option of conveniently retrieving findings online. Any other type of document can also be provided digitally, such as medication plans or special certificates. The corresponding document can be viewed, downloaded or printed directly - without having to come to the practice. All that is required is the date of birth and the personal identification number, which is generated by the respective laboratory. The online portal gives the patient access to his or her documents at any time and from anywhere - whether via PC or smartphone.
If you want to learn more, just contact us and we will show you how you can offer your patients an attractive added value.
Picture credits: © Bucher Group
Corona Pool Tests for Schools
Since the end of the summer vacations, several German states have switched to corona pool testing at daycare centers and schools, in which all children in a group or class are tested together with just one PCR test. We support laboratories in implementing these group tests safely and quickly.
As a rule, the pool tests run as follows: Schools are provided with barcode and QR code label sheets and the test material by the laboratory. After sampling in the respective group or class, all swabs are collected in a pool tube. This is provided with a barcode so that a clear allocation is ensured. The responsible teacher or educator scans the corresponding QR code with his or her cell phone and is automatically redirected to a web form. This form is already filled out and only needs to be completed with the name of the school and the respective class. In this way, the lab order is activated.
After evaluation of the test pools in the laboratory, the results will be reported to the:school's Corona Officer. If the test results are negative, no further action is required. In the case of a positive pool test, retesting of the children from this group is arranged - but this is done individually and in the child's home environment. For this purpose, parents receive labels with a barcode and a QR code in addition to the swab material. After the test has been performed, this code is stuck onto the test tube and scanned in order to be automatically forwarded to the website for data entry. Here, the child's data as well as an email address and, if applicable, a cell phone number are entered to activate the lab order. Once the test result is available, parents and teachers are conveniently informed by e-mail or, if desired, by text message.
Pool tests are a good method for reliably and cost-effectively detecting corona infections. In addition, they are usually well accepted by children, as the tests are usually performed as so-called lollipop tests. With our solution, such pool tests can be implemented easily and safely, even on a large scale. If you are interested in our software solution, please contact us.
Picture credits: © Bucher Group
Käpsele 2021
Being called a "Käpsele" is probably one of the nicest compliments you can get in Swabian. In Swabia, being a Käpsele means having a lot on your mind. Reason enough, therefore, to reward special achievements with a prize bearing precisely this name.
At Bertha-von-Suttner-Gymnasium, with which we have been partners for many years, there are many bright minds. Some of them were able to complete their school careers last week and receive their school-leaving certificates. The best among them received special awards for their achievements.
The donors of these awards include private individuals as well as companies from the region. Since mathematics plays a major role in a software company like ours, it was clear to us that we would take on the award for the best exam results in this subject. And since we also have a great soft spot for Swabian, the name of the prize was almost obvious.
The Käpsele Prize for the best high school graduates in mathematics went to Juri Langer and Jonas Herrmann. This was the first time that two winners were honored with this prize for their outstanding achievements. We are happy about so much brains and wish the graduates all the best for the future.
Picture credits: © Bucher Group
QuickPAT - Patient communication made easy
The pandemic has shown how important digital communication solutions are for patients. Optimal communication creates satisfaction, saves time, and is thus an important building block for everyday medical work. With QuickPAT, we have now developed a tool for your patient communication. It consists of two modules: Via the appointment booking, patients can make their appointments online and via the document portal they can retrieve documents digitally.
You can use the appointment booking module for any type of appointment and configure it according to your own wishes - whether it is a regular consultation appointment, Covid test or vaccination appointment. Online appointment booking saves a lot of time and ensures trouble-free practice processes - this is particularly important in the current situation, where Corona vaccinations are increasingly being made the responsibility of GPs*. But the module can also be optimally used for other scenarios.
The administration of the module is very simple. You can configure the appointment booking form individually and define which appointments and times should be available for selection, add exceptions or adapt the design to your corporate design. You can also define which fields are mandatory and be flexible in the selection of bookable times. Thus, it is possible to store special and blocked times as well as to assign time slots more than once. Different appointment types can also be defined and the duration required for each can be specified. The duration of the bookable time slot is displayed to the patient in the booking screen. If there are multiple locations, such as MVZs or practice branches, this can also be taken into account when booking appointments and set accordingly.
In addition to booking appointments, QuickPAT offers the possibility via the document portal, to make all types of documents available online. Whether findings, medication plans or special certificates - offer your patients the convenient option of simply viewing, downloading and printing personal documents in digital form without having to visit the practice. This saves time and money and offers your patients attractive added value.
By the way: Both functions are available to your patients web-based, so they can access them at any time - whether via PC or smartphone.
If you'd like to learn more, just contact us and we'll show you how to optimize your patient communications with QuickPAT.
Picture credits: © Bucher Group
QuickTEST - New functions for positive test results
If a Corona rapid test is positive at the test center, it must in any case be verified by a PCR test in the laboratory. In addition, the test center is obliged to report the positive test result to the relevant health authority. QuickTEST supports testing facilities in fulfilling this obligation - quickly and easily.
With QuickTEST, a follow-up order for further PCR testing can be created for each positive rapid test result and sent to the laboratory. The sample required for this is already stored in the system, certified by the KV and can be printed directly. This means that pharmacies and other institutions can also order PCR tests.
QuickTEST can also be used to conveniently process the obligatory report to the public health department. If a positive test result is recorded, the program automatically generates a notification form and stores all the necessary data. The responsible health office is also automatically determined and stored. As soon as the positive result is saved, the report form is printed. All positive cases can also be exported with a single click and sent to the health authority as a list.
If you want to know more about the features of QuickTEST, just contact us.
Picture credits: © Bucher Group
VIP support from 6:00-22:00
Technical malfunctions happen and unfortunately do not take into account after-work hours or weekends. For such emergencies, we offer you the possibility to make use of our VIP support. They will take care of your request daily from 6:00 a.m. to 10:00 p.m. - even on Sundays and public holidays.
As a VIP customer, you benefit from better accessibility of the support team, this also applies during our office hours. In addition, your support tickets will be prioritized. Depending on the severity of the problem, you can report your concern either by phone or by emergency service desk ticket. When reporting via our emergency phone, the support response time is a maximum of 15 minutes.
For more information, please refer to the Service Level Agreement below. If you would like to use VIP support, please feel free to contact us.
Picture credits: © Bucher Group
New LabMessenger version for Mac OS
New LabMessenger versions for macOS are now available in BS Connect. To stay up to date, simply download the respective version.
As macOS Big Sur user please use the QC_LabMessengerMacOS_64.zip. For all other macOS versions download the QC_LabMessengerMacOS_64_HighSierra.zip.
If you have any questions, please feel free to contact us at any time.
Picture credits: © Bucher Group
QuickTEST - Implement mass testing with Corona quick tests easily and quickly
Rapid antigen tests for SARS-Cov2 viruses are a good way to detect infections directly - and not only in the private sector. The use of rapid tests is also becoming increasingly important for companies, nursing homes, schools or testing stations. To be able to perform rapid tests efficiently for such mass testing, we have developed QuickTEST.
With QuickTEST, order data can be entered individually or imported collectively for mass testing. All that is required is a list of the persons to be tested and their cell phone numbers. This is already stored in the system as a template and can be filled out in advance by companies, e.g. by the HR department.
For clear assignment, the rapid tests are provided with a barcode label before they are performed. Once the result is available, it can be assigned to the respective person with just a few clicks. This is even faster with the barcode control: the barcode affixed to the rapid test is scanned to open the corresponding order. Depending on the result, a barcode for "positive" or "negative" is then scanned. After a short confirmation, the result is finally sent to the respective person via SMS. In this way, the findings can be processed in a few seconds without having to operate the keyboard or mouse even once in between.
The person tested conveniently receives their test result directly via SMS on their smartphone. This also ensures that no one has to wait on site and that there are no crowds.
QuickTEST can be used as a stand-alone solution for test stations or similar. For QuickCON users there is also the possibility to integrate QuickTEST into LabMessenger and make it available to submitters. You can find more information here or simply contact us. We would be happy to show you in a short presentation how easy mass testing with Corona rapid tests can be implemented thanks to QuickTEST.
Picture credits: © Bucher Group
QuickCON: Digital signature now integrated in LabMessenger
With the Digital Signature module, bills requiring a signature can be signed digitally in the doctor's office - paperless and fast. The module is now available in LabMessenger.
What can the Digital Signature module do?
At the sender's site, a digital certificate is generated from the patient data and the laboratory request, which can also be viewed in a preview. For the signature, communication is established with the eHBA using a card reader and the certificate is given the Qualified Electronic Signature (QES). Batch signing of all bills is also possible - saving a lot of time. It is clearly visible which documents still need to be signed. In the laboratory, the signed slips are exported directly to the LIS. The module can be used under both Windows and macOS.
Thanks to the Digital Signature, there is no need to print bills anymore and the signature is done in no time.
What is new?
From now on, the module is integrated directly in LabMessenger. This simplifies installation and operation as well as support. In addition, the direct integration means that there is no need to use third-party components on the client side - which increases the speed of the tool. All order data is now stored directly on the QC server, so that only the electronic signature needs to be transferred from the sender to the QC server. This reduces data traffic and makes the transfer significantly faster.
You would like to learn more about it? Then simply contact us. We would be happy to present the module to you in a personal meeting.
Picture credits: © Bucher Group
Dual leadership for BS software development
Our management is getting reinforcement: From 01.01.2021 Jürgen Bucher will share the management of the company together with Jens Böttinger. As head of development for many years, Jens was significantly involved in the creation of all software solutions and knows the company like no other.
"Jens has been with us since 2009 and since then has been significantly involved in the establishment and development of our products and components. Therefore, it was only logical that he would take over this task at some point and I am very happy about the support," says Jürgen Bucher about the new top management.
While Jürgen will devote himself even more to commercial activities in the future, Jens will be primarily responsible for the development area. With so much concentrated experience and know-how, we definitely couldn't ask for a better management team.
Jens is looking forward to his new office with a lot of motivation and anticipation: "I am looking forward to the future task and would like to thank Jürgen for the trust he has placed in me." We congratulate Jens on his new task and wish him every success. In any case, the future of BS software development is secured.