The pandemic has shown how important digital communication solutions are for patients. Optimal communication creates satisfaction, saves time, and is thus an important building block for everyday medical work. With QuickPAT, we have now developed a tool for your patient communication. It consists of two modules: Via the appointment booking, patients can make their appointments online and via the document portal they can retrieve documents digitally.
You can use the appointment booking module for any type of appointment and configure it according to your own wishes - whether it is a regular consultation appointment, Covid test or vaccination appointment. Online appointment booking saves a lot of time and ensures trouble-free practice processes - this is particularly important in the current situation, where Corona vaccinations are increasingly being made the responsibility of GPs*. But the module can also be optimally used for other scenarios.
The administration of the module is very simple. You can configure the appointment booking form individually and define which appointments and times should be available for selection, add exceptions or adapt the design to your corporate design. You can also define which fields are mandatory and be flexible in the selection of bookable times. Thus, it is possible to store special and blocked times as well as to assign time slots more than once. Different appointment types can also be defined and the duration required for each can be specified. The duration of the bookable time slot is displayed to the patient in the booking screen. If there are multiple locations, such as MVZs or practice branches, this can also be taken into account when booking appointments and set accordingly.
In addition to booking appointments, QuickPAT offers the possibility via the document portal, to make all types of documents available online. Whether findings, medication plans or special certificates - offer your patients the convenient option of simply viewing, downloading and printing personal documents in digital form without having to visit the practice. This saves time and money and offers your patients attractive added value.
By the way: Both functions are available to your patients web-based, so they can access them at any time - whether via PC or smartphone.
If you'd like to learn more, just contact us and we'll show you how to optimize your patient communications with QuickPAT.