Our customers are among the key players in the fight against Corona. That's why, since the beginning of the pandemic, we have been designing ideas and solutions to support them in the best possible way. By the time the first test centers were in the starting blocks, we had finally developed QuickTEST, a software solution that efficiently maps all the steps involved in handling mass testing: from booking appointments to data collection and reporting, to transmitting findings and any follow-up orders and notifications to the health authorities.
And so, as the testing strategy expanded, interest in QuickTEST also grew and more and more customers joined, including large test center operators just as much as smaller providers. One of these first customers was the Schiller pharmacy in Marbach, which operates a test center here that serves as the first point of contact for the population in the town and surrounding area. After the initiator of the test center, Andreas Vogt, was not satisfied with the first test software used here, since it did not work, for example, for reading insurance cards, he came across us and our QuickTEST test software while searching for an alternative. And from then on, everything took its course: "From the very beginning, there was intensive cooperation with the support and development team at BS software development, so that we could actively contribute our concrete ideas and wishes to the further development of the software," says Vogt about the start with QuickTEST.
Since then, well over 100,000 tests have been processed via QuickTEST in Marbach: "At peak times, we had about 900 tests per day. In the beginning, the system was a little bit bumpy. But we are very satisfied with QuickTEST and would not want any other software," Vogt continues. Test numbers have declined since then, in part because of the recent testing regulation. However, Vogt says the decline is not as severe as feared. What the winter will bring cannot be predicted at the "Schiller" test center either. In any case, they are optimally prepared there - both on a professional and technical level.
For us, the Marbach Test Center is a good example of how we live and breathe collaboration with customers within the company. Only through intensive exchange and the implementation of concrete wishes can we align our software solutions so closely to customer requirements and in this way optimally develop them further. This is a continuous process and a win-win situation for everyone involved. And when customer contact is as pleasant as it is with Mr. Vogt, we are more than satisfied.